The radio show host discusses her husband's illness and their often fraught marriage.
Self-service technology was supposed to speed up service and save retailers money by reducing the number of employees. But a recent study by the Arlington , Virginia-based Food Marketing Institute shows that in 2010, customers at self-checkout stores only used them about 16 percent of the time. That’s down from 22 percent three years ago.
Meanwhile, some major chains, including Big Y, with stores in Massachusetts and Connecticut, and Idaho-based Albertsons, have eliminated their self-checkout lanes.
Is this a reverse trend? Or are stores waiting to see what the next evolution of self-service technology will be?
Throughout the week, Here & Now is looking at the impact a raise in the minimum wage would have on states, the federal government and workers.